Privacy Policy

Last updated: February 2, 2026

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use Metapad and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to transentis labs GmbH, Geisbergstraße 9, 10777 Berlin.

  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

  • Country refers to Germany.

  • Data Protection Officer refers to Dr. Oliver Grasl, transentis labs GmbH, Geisbergstraße 9, 10777 Berlin.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Metapad platform.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Cookies

  • We do not use cookies for users who access the website without logging in to a Metapad account.
  • For users who create and use a Metapad account, we use cookies to manage session information and preferences.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you create a Metapad account, you will be required to provide an email address. You can also provide additional information such as a name and profile details.

Usage Data

Usage Data is collected automatically when using the Service while signed in to your account. We collect data on the features you use, the models you create, and your interaction with the platform.

Use of Your Personal Data

Authentication Services

We use industry-standard authentication services for user management. Personal data stored is used only for authenticating users and is protected according to applicable data protection regulations.

Analytics

We use privacy-focused analytics to understand how users interact with our platform. No personally identifiable information is collected through analytics.

Payment Service Providers

Stripe

Our platform accepts payments via Stripe. If you make a purchase, the payment data you provide will be supplied to Stripe based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You can view Stripe's privacy policy.

Your Data Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

To exercise these rights, contact us at support@transentis.com.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at support@transentis.com.